Our Commitment To Privacy
To better protect your privacy we provide this notice explaining our
on-line information practices and the choices you can make about the way
your information is collected and used. To make this notice easy to
find, we make it available on our homepage and at every point where
personally identifiable information may be requested.
The Information We Collect
This notice applies to all information collected or submitted on the
Expressivo.com website. On some pages, you can order products, make
requests, and register to receive materials. The types of personal
information collected at these pages are:
Email address - We will use your email address only to keep you informed
on news, information, and tips regarding our products and will never
share your information with anyone else.
Your name and billing address - When you purchase a product from us we
ask you to input your name and billing address. This information are
stored on secure server and remembered because of trade law. We also
pass this information to our secure on-line payments provider in order
to finalize transaction.
The Way We Use Information
We use the information you provide about yourself when placing an order
only to complete that order. We do not share this information with
outside parties except to the extent necessary to complete that order.
We use return email addresses to:
1.to answer the email we receive;
2. make available logging in to our on-line services like Forum and On-line Library;
such addresses are not used for any other purpose and are not shared
with outside parties.
We use registered users nick name on Forum to identify post author.
Finally, we never use or share the personally identifiable information
provided to us on-line in ways unrelated to the ones described above
without also providing you an opportunity to opt-out or otherwise
prohibit such unrelated uses.
Our Commitment To Data Security
To prevent unauthorized access, maintain data accuracy, and ensure the
correct use of information, we have put in place appropriate physical,
electronic, and managerial procedures to safeguard and secure the
information we collect on-line.
How You Can Correct Your Information
We only store your email address (shipment address and nick - if you
optionally supplied it). If you would like us to remove your email
address from our database, please contact us via email.
Refund Policy
We encourage you try our products before you buy. We offer a fully
functional evaluation/download version for potential users to "*try
before you buy*". When a user makes a purchase on-line, we email the
user an electronic key code to unlock the trial product. Given the fact
that the electronic key code is rendered at the time of purchase, there
is no way to take the electronic key code back from a purchased user.
Therefore, it is assumed that when a user purchased the registered
version from us, he/she is satisfied with the program's features and
functionalities, so that no refund/return request would therefore be
requested by the user on such basis.
If you have not tested our free evaluation versions from our download
sites, please do so before you place your order to make sure that the
product you are ordering is what you want.
With above said, however, we will consider any such refund/return
request on its own merits, and make best efforts to assist you in the
following way
You send your request to "shop(AT)expressivo.com" within 3 days of
purchase and state the reason for such request; We will reply to you
according to your request to determine if the request should be
considered as reasonable given the above stated reason for "try before
you buy" marketing.
If you have any issues regarding to the product support, please contact
support(AT)expressivo.com for technical support. Our support staff will
do our best to provide you the quality customer service to resolve any
problem you encountered.
How To Contact Us
Should you have other questions or concerns about these privacy
policies, please contact us by email.
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