IVONA Website recognizes that our customers value their right to privacy and want to be assured
that any personal information that they provide to us will be used in accordance with their wishes.
IVONA Website is committed to ensuring that you are fully informed as to how your personal information
will be used and that it will be kept secure.
IVONA Website may collect personal information from you relating both to your identity
and personal preferences. IVONA Website will endeavor only to collect such information as is necessary
for the stated purpose for which we are collecting the information. For example, if you purchase the
IVONA Website service, we will require your personal information so that we can send you your login information
and obtain payment.
There are a number of different ways that we may collect
personal information from you:
Communications from you
You may contact us providing your name and contact details and any
other personal information contained in your message.
Customer Support
You may contact us in respect of technical assistance you require in
respect of our products or information that you would like to receive
relating to our products.
Email/Direct mail campaigns
From time to time we may contact you directly by mail, email or
telephone informing you about upgrades, new products, promotions or
special offers that you may be interested in.
Newsletters
We may send out newsletters to our customers
providing them with articles and information which we believe may be of
interest to you.
Registration of Products
Upon registration, you will be asked to provide certain information so
that we can record you as an owner of the IVONA Website service to help
us
provide you with service and information. We require that you provide
certain contact information.
Purchases
If you wish to purchase from our IVONA Website Store, we will require
sufficient information to complete the purchase including your credit
card information and your contact details.
Surveys
From time to time we may conduct surveys in respect of our products and
services. Participation is optional.
Aggregate Information
Whenever you enter our website, our
web server automatically collects and aggregates information in respect
of your visit. This information includes URLs or domains of referring
websites, browser type, operating system, the pages that you access and
the date and time of your visit. In general this aggregate information
will not identify you personally. If we do correlate such information
to you, we will treat it in accordance with this policy.
2. Purposes for which we use information
IVONA Website may gather personally identifiable information
about you,
ONLY if you voluntarily choose to provide it yourself (for example:
while submitting certain forms in or through the Website, or while
registering to the IVONA Website Pricing section). If you choose not to
provide required information, IVONA Website may not be able to comply
with
your request or provide certain services.
Product Registration
Information you provide upon registration will be used to keep a record
of your purchases and will assist in providing assistance if you
contact our customer support service. We will also use this information
to inform you of any upgrades, new products or promotions that may be
of interest to you.
Product Purchases
When you purchase from our IVONA Website Store or directly from our
Customer Services department, we will use your information to process
payment and send you your login information.
Information in respect of IVONA Website Products
It is important for us to receive feedback from our customers and information on any
features they would like to see in future products. We may contact you
to ask you about our products and also to inform you of upgrades,
technical issues, promotions and new products that you may be
interested in.
Internal Analysis
We may use the information you provide us with for our own internal
statistical and analytical purposes, to evaluate and profile customers,
including customer preferences and purchasing trends, which we may use
for marketing purposes and in respect of operations and development.
Updating information
We may contact you to ensure that the information we have in our
records is still correct and to add additional information to complete
your profile.
3. Sharing of information with third parties
We may use outside vendors to process payment from customers.
Please be aware that this Privacy Policy does not cover the
information practices exercised by other providers of products or
services, advertisers, other websites or any other third party which
may be involved in or linked to IVONA Website's business. This privacy
statement does not cover the information practices of those websites
linking information. Your personal information may be subject to
different privacy practices exercised by other providers, and
IVONA Website
is not responsible for the privacy practices exercised by any such
provider. If you would like more information about this practice and
to know your choices about not having this information used by these
companies, please visit these providers individually to learn more
about how they handle privacy.
Legal Disclaimer
Although we make every effort to preserve user privacy, we may need to
disclose personal information when required to do so by law or
when necessary to comply with any current judicial proceedings, a court order
or legal process served on our Website.
4. Security
We use commercially reasonable efforts to ensure that your
information is stored and maintained in a secure environment. We have
implemented procedures to ensure that your information is only made
available to such designated staff as necessary to carry out the stated
purposes that we have communicated to you.
SSL Encryption
Order information received by the IVONA Website Store, including credit
card information, is encrypted using Secure Sockets Layer (SSL). This
ensures that your information is secure as it is sent over the Internet
to our server.
5. Cookies
We may make use of "cookies" on our website. A cookie is a
small
text file that can be placed and stored on your computer's hard disc
when you visit a website for record keeping purposes. A cookie itself
is not designed or intended to read any information from a user's
computer (other than the contents of the cookie); rather, it is an
identifier used by the website that originally placed it on your hard
drive. The actual contents of the cookie information can be retrieved
by the same server to identify the computer and subsequently to
customize, monitor, or regulate the use of a site based on information
stored on the host server. Therefore, cookies only identify the user's
computer to the Web site which may correlate other information,
including personally identifying information, with the cookie.
We use cookies to allow us to automate access and the data
entry
functions of our website, such as to correlate online ordering
information for purchases you may make while at the website (if any),
tailor our website to your preferences or interests, or customize
promotions or marketing. In addition, cookies allow us to track use of
our website to determine those areas which are useful or popular and
those that are not thereby enabling us to improve and update our
website effectively.
Most web browsers can either alert you to the use of cookies
or
refuse to accept cookies entirely. If you are not sure how to do this
or whether you have this option you should consult the documentation
that accompanied your web browser. You should be aware that if you
elect not to accept cookies, some parts of the website may not function
properly or permit access.
6. Links
We may offer links from our website to other websites which
may be
hosted by our partners or by unrelated companies which we think may be
of interest to you. Such websites are not governed by this privacy
policy and IVONA Website makes no representation as to their practices
for
dealing with your personal information. We recommend that you check the
privacy policy of any website at the beginning of your visit.
7. Chat rooms and newsgroups
IVONA Website's website may have chat rooms, newsgroups, or
other forums
which permit individuals to interact online. Any information you
transmit online in such forums will be made public and IVONA Website
cannot
control nor is it responsible for the use any third parties may make of
such information.
8. Children
This site is a general audience site which is neither designed
nor
intended to collect personal information from children who are under
the age of 13. In order to ensure compliance with the provisions of the
Children's Online Privacy Protection Act children under the age of 13
should not provide any personal information to this site. We ask that
parents supervise their children while online.
9. Access, modification and accuracy of information
We take reasonable steps to ensure that the information that
we
receive from you is accurate and kept up to date. You have the right to
access your information to verify the information that we have
collected in respect of you. You also have the right to request that
your information be modified or deleted, including any changes to any
consents that you may have given in respect of us contacting you
about information that you receive from us. You may also ask at
any time that your preferences as to the type of communications that
you receive from us are modified in order to stop receiving them or to
be added to our mailing list. We will endeavor to deal with all such
requests for access and modifications in a timely manner. We will not
be able to comply with requests in respect of information that we may
have archived as part our business operations.
10. Retention and storage of information
We will retain your information for a reasonable time to
permit us to use it for the purposes that we have communicated to you.
We may use the services of third party companies to physically
collect and store your information on our behalf. Any such companies
will have to comply with the terms of this policy.
11. Changes to this Privacy Policy
We may change the terms of this privacy policy from time to time
in order to reflect our practices and provide greater protection for your information.
Any change to this policy will be clearly displayed on this website.
You are bound by the current version of this privacy policy.
Any changes to this policy will not have retrospective effect.
Information collected by us will be dealt with in accordance with the provisions
of our policy which were in effect at the time of collection.
12. Business transfers
Information that is collected by IVONA Website is considered
to be an
asset. In the event that IVONA Website, any affiliated company, division
or
portions of its assets are acquired by another company, such
information may be one of the transferred assets. We will take
reasonable steps to place a notification of such a transfer on our
website.
13. Acceptance of terms
By using our services, accessing our website or purchasing our
products you are consenting to the practices relating to information
collection and use that are described in this policy.
14. Contact us
Any requests for access to your information, modification of
your
information or questions in respect of this policy should be sent to
the following email address
.
